Streamline is a company that was built by the trucking industry. Originally an in house software platform, the trucking industry in Western Canada realized a great opportunity existed with the telematics platform running at Arrow Transportation. Fast forward twenty years, Streamline Transportation Technologies is an industry leader with its telematics platform Navistream and its IoT solution NaviLink.
Since we have been in this industry for a number of years, it is only natural that we have adopted several customers frustrated with past technology providers and experiences. The value of nurturing existing customers while also adapting to demand in the marketplace has positioned Streamline well for today and well into the future. It is always a good idea to learn from competitors strengths and weaknesses and to drive product decisions that are useful for the end user in the marketplace.
Our customer centric approach has been a valuable method to determine some of the common items required for operators and transportation professionals to succeed. It has also revealed themes and wary tales to help us navigate our solutions. If you find you are dealing with any of the below issues, or would like to avoid any of the below, don’t hesitate to reach out to us and we’d be happy to offer our services to help you manage your fleet and improve your bottom line.
Transparent pricing
At Streamline, we have always felt a complete fleet solution is necessary for a telematics platform to provide value and ROI. If an owner operator has access to the same data and tools that the big trucking companies have, the playing field is even and the market is fair. A common problem that occurs when embarking with a new telematics platform is lack of understanding for the tool’s total cost of ownership. With Streamline, our data consumption is clear, our integration capabilities are clear, our feature set is vast and easy to use, and our pricing has no hidden costs.
Features (not all are the same)
Does your tool really do all the things it claims to do? As great as it is to have feature modularity, varying servicing tiers and pricing plans, it can all get very…confusing. Make sure you know what you are getting before you pay and if it seems too good to be true, it probably is. Nobody likes to pay just enough that they become a victim of a future upsell.
Difficult to work with
A point of pride for us at Streamline is our ability to understand our customers and the challenges they are faced with on a day to day basis. The reason we say we are a product of the trucking and transportation industry is because we are in it everyday! As much as we are considered tech people, we also consider ourselves industry people. So when we promise you our word and the sale is finalized, after installation is complete and after your training session ends, you still have access to speak with us at anytime. We don’t marry you to a contract term and abandon you.
Doesn’t work
So we built one that does, enough said.
Streamline was used as a cost measuring tool to manage fuel consumption, vehicle maintenance and vehicle utilization. Streamline is now a recognized certified ELD provider and has brought innovative solutions to the marketplace. To learn more about IoT platform NaviLink’s intelligent speed adaptation system or Navistream‘s ELD compliant solution, or any of our products today, please reach out to us at sales@stti.ca or visit www.stti.com.